Privacy Policy
Last updated: June 2026
Shannons HVAC Limited respects your privacy. This policy explains what we collect through this website and how we use it, consistent with the Privacy Act 2020.
What we collect
When you send an enquiry or feedback, we collect the details you provide, typically your name, phone number, email, town or suburb and a description of the work you need. We don't ask for more than we need to respond to you.
How we use it
- To reply to your enquiry and prepare advice and a quote.
- To carry out and service the work you engage us for.
- To keep records of our correspondence with you.
We don't sell your information, and we don't send marketing you didn't ask for.
Form handling
Our website forms are delivered by a third-party form service (FormSubmit), which passes your message to us by email. Your details are handled to deliver that message and are subject to that provider's own terms.
Storage and sharing
We keep enquiry information only as long as we reasonably need it. We don't share it with third parties except where it's necessary to deliver our services (for example a supplier for a particular unit) or where the law requires it.
Your choices
You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it where we're not required to keep it. Just get in touch.
Contact
For any privacy question, call 027 444 6761 or use the enquiry form.